Jen Penang Georgetown by Shangri-La (with kids)
How Kids-Friendly is Jen Penang Georgetown by Shangri-La?
What makes it 88% Kids-Friendly: Children welcome; Family Rooms with sofa bed sleep four; free kids’ pool and indoor play area; cots free; Café Jen kids’ buffet discounts; 200 m to Kidland playground and mall arcade—ask hotel to book babysitting.
Good match for:
- Remote Workers: Free high-speed Wi-Fi and lobby workspaces offer quiet corners for video calls and writing.
- Photography Enthusiasts: Walk 150 m to Rainbow Skywalk for unbeatable sunrise and sunset city shots.
- Fitness Buffs: 24-hour gym, outdoor pool and sauna keep your workout routine on track.
Things to keep in mind:
- Budget Backpackers: Rooms start around US$81—backpackers on a tight budget may prefer hostel dorms in Georgetown.
- Nightlife Seekers on Gurney Drive: Gurney Plaza and Gurney Drive bars are 3.5 km away, making late-night outings less convenient.
What is so special about Jen Penang Georgetown by Shangri-La for with kids?
- Central location steps from KOMTAR and 1st Avenue Mall
- Complimentary Wi-Fi and business center ideal for remote work
- Outdoor pool, sauna and gym for post-tour relaxation
- Easy access to street art, heritage sites and local eateries
Transport & Nearby Access
Penang International Airport: 18.3 km (23 mins drive)
Taxi takes about 25 mins; shuttle service available (surcharge).
Kids-Friendly Activities around Jen Penang Georgetown by Shangri-La
Komtar: 130m (2 min walk)
65-story tower housing shops, restaurants, an observation deck and THE TOP theme park.
Tip: Head to level 68 early for panoramic city views with fewer crowds.
Rainbow Skywalk: 150m (2 min walk)
Glass-floored outdoor walkway atop Komtar offering skyline vistas.
Tip: Visit at opening time to avoid lines and capture soft morning light.
Penang Street Art: 890m (11 min walk)
Scattered murals across Georgetown’s UNESCO Heritage Site for a self-guided art hunt.
Tip: Pick up a free street-art map at the lobby before you set out.
Kids-Friendly Hotel Facilities
Free facilities in Jen Penang Georgetown by Shangri-La:
Outdoor Swimming Pool:
Swim laps or lounge poolside with sunbeds and umbrellas.
Gym:
24-hour fitness center with cardio machines and free weights.
Free Wi-Fi:
Complimentary high-speed wireless Internet throughout public areas.
Sauna:
Relax in the Finnish sauna after a day of exploring.
Private Parking:
On-site self-parking provided free, subject to availability.
Luggage Storage:
Store your bags at no extra cost.
Paid or on request with possible fees:
Priority Airport Pick-up:
Arrange a private transfer from the airport for an additional fee.
Priority Airport Drop-off:
Book priority drop-off service to the airport for a surcharge.
Dry Cleaning:
Off-site dry cleaning and garment pressing available at an extra charge.
Fax/Copying Service:
Business center fax and photocopying services incur additional fees.
Accessibility at Jen Penang Georgetown by Shangri-La:
Stair-free main entrance; elevators reach all floors; braille signage and pool ramp installed.
Make the Most of Your Stay
- Download the Street-Art Map: Pick up a free self-guided street-art map at the lobby to navigate murals around George Town.
- Beat the Crowds at Skywalk: Arrive at Rainbow Skywalk right at opening to enjoy clear views before lines form.
- Use the 24-Hour Gym: Fit in a workout any time and unwind in the sauna before heading out.
Reviews of Jen Penang Georgetown by Shangri-La
Melissa Dunn
Earlier this month I stayed at the JEN Hotel in Penang and it was a lovely hotel. Each morning at the breakfast we were meet by A. Subbiah and his team with a huge smile and they eagerly introduced us to the local dishes being offered to guests that morning and brought around specialty dishes. They truly made us feel welcome and made the mornings a delight. All the staff were lovely and the hot...
Serene Loh
Hotel staffs are friendly and helpful. Location is so good with so many good food nearby. The room is always neat and clean. They assigned the same room attendant that takes special effort to keep the room clean. Noyon Meme, my room attendant took special effort to put a nicely folded napkins on my desk to decorate my room.
Bing Hong Lee
Our recent trip to the Jen Hotel was just wonderful. From the super comfy beds to the warm welcome at the front desk, we felt right at home. I have to give a huge shout-out to the housekeeping staff, especially Wafiy. He absolutely made our stay! Not only did he keep our room spotless, but he also surprised us with the most beautiful towel origami and even handmade a little toiletry bag for us. I...
Noviar Rinaldi
A Pleasant Stay at JEN Penang – Comfortable and Well-Appointed I recently enjoyed a most comfortable stay at JEN Penang, where we were accommodated on the Club Floor with access to both breakfast and evening cocktails. Overall, it was a most agreeable experience, combining convenience, comfort, and a thoughtful range of amenities. The Club Lounge offered an inviting and relaxed environment in wh...
Thomas Toh
I had such a great experience staying at this hotel. Throughout my stay, the staff were consistently kind and helpful without being overbearing. One night I came back to my room to find a handwritten note, a lovely heart-shape swan towel, and a small pouch with hand sanitzer and face mask — just a simple thank-you for staying. Totally unexpected, and such a thoughtful touch. Overall, the hotel i...
Map of Jen Penang Georgetown by Shangri-La
Address: Magazine Rd, George Town, 10300 George Town, Pulau Pinang, Malaysia
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How to get to Jen Penang Georgetown by Shangri-La:
From Penang International Airport, take a taxi (approx. 25 mins) or book the hotel’s 24-hour airport shuttle (surcharge).
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