Jen Penang Georgetown by Shangri-La (couple trip)

Earlier this month I stayed at the JEN Hotel in Penang and it was a lovely hotel. Each morning at the breakfast we were meet by A. Subbiah and his team with a huge smile and they eagerly introduced us to the local dishes being offered to guests that morning and brought around specialty dishes. They truly made us feel welcome and made the mornings a delight. All the staff were lovely and the hot...

Hotel staffs are friendly and helpful. Location is so good with so many good food nearby. The room is always neat and clean. They assigned the same room attendant that takes special effort to keep the room clean. Noyon Meme, my room attendant took special effort to put a nicely folded napkins on my desk to decorate my room.

Our recent trip to the Jen Hotel was just wonderful. From the super comfy beds to the warm welcome at the front desk, we felt right at home. I have to give a huge shout-out to the housekeeping staff, especially Wafiy. He absolutely made our stay! Not only did he keep our room spotless, but he also surprised us with the most beautiful towel origami and even handmade a little toiletry bag for us. I...

A Pleasant Stay at JEN Penang – Comfortable and Well-Appointed I recently enjoyed a most comfortable stay at JEN Penang, where we were accommodated on the Club Floor with access to both breakfast and evening cocktails. Overall, it was a most agreeable experience, combining convenience, comfort, and a thoughtful range of amenities. The Club Lounge offered an inviting and relaxed environment in wh...

I had such a great experience staying at this hotel. Throughout my stay, the staff were consistently kind and helpful without being overbearing. One night I came back to my room to find a handwritten note, a lovely heart-shape swan towel, and a small pouch with hand sanitzer and face mask — just a simple thank-you for staying. Totally unexpected, and such a thoughtful touch. Overall, the hotel i...