What makes it 72% Kids-Friendly: Children welcome; futon rooms fit parents and kids, child-size yukata, free private family bath, elevator; hot springs separate by gender; no pool and no extra beds, so confirm space needs before booking.
Hakone-Yumoto Station: 740m (9 min walk)
Main hub for Odakyu and Hakone Tozan lines to Odawara, Gora and Tokyo.
Tonosawa Station: 1.2km (15 min walk)
Scenic local stop one ride up the Hakone Tozan line.
Shoganji Temple: 150m (2 min walk)
A serene riverside Buddhist temple surrounded by mossy stones and bamboo.
Tip: Visit early morning for quiet prayers and soft light on the river.
Hakone Yumoto Today's Hot Spring Izumi: 250m (3 min walk)
A public onsen facility where you can soak in mineral-rich spring water.
Tip: Go right at opening to avoid crowds and enjoy a hot-foot bath.
Hien Falls: 360m (5 min walk)
A small waterfall with a shaded trail and river views.
Tip: Bring waterproof shoes for a short riverside scramble to the best view.
Free Wi-Fi in Public Areas:
High-speed internet throughout the lobby and lounge.
Free On-site Parking:
Self-parking available at no extra cost.
Public Baths & Hot Springs:
Communal indoor baths and open-air onsen overlooking the river.
Sauna:
Dry sauna adjacent to the public baths, free for guests.
Luggage Storage:
Store bags securely at the front desk before check-in or after check-out.
Conference Room:
Available at an additional charge; reserve at the front desk.
Multi-function Room:
Available at an additional charge; ideal for small meetings or workshops.
All public areas are reachable by elevator; pathways and entrances are step-free.

Tekraj Shrestha
開雲 is a truly wonderful hotel offering excellent facilities and a relaxing onsen experience. The atmosphere is calm and welcoming and the food is both delicious and beautifully traditional. Every detail reflects great care and hospitality. I highly recommend staying at Kaiun for an unforgettable experience.
Jesper Lindholm
Amazing, spacious twin bed room, western style. Best beds ever in a hotel. Things worth mentioning: 1. Calm and old school 2. No personal shower (issue for small kids family but not really an issue for me as it is an Onsen hotel). Great Onsen. 3. For westerners: Well made Japanese breakfast at lower tables. Same everyday. Great for some but not so good for most western children and people needi...
QuinnAnn Nguyen
Lovely staff! Our room was huge compared to ours in Tokyo (we got the beds not the futon). The highlight was the dinner and breakfast service! Out of this world
Sensor Junior
This rezession is only about the restaurant, not the hotel. I was no guest in the hotel and searched for "restaurant" and found this hotel / restaurant. When we asked at the restaurant (one floor up, through the hotel), if they have a seat, we didn't get one. We were asked to leave, because we are no hotel guests. That is no problem, but how it happened was very different. The waitress followe...
Sook Hwang
The rooms are clean and the staffs are so kind and friendly. It is right by the River and quite close (walking distance) to the bustling cafe and restaurant areas near Hakone Station. The hotel is quite old, but comes with amenities, really nice indoor onsen, and spacious rooms. We stayed in early February and it was quite cold at night. I recommend you to turn on the heater and warm up your room ...
Address: 521-4 Yumoto, Hakone, Ashigarashimo District, Kanagawa 250-0311, Japan
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Take the Odakyu Line or Hakone Tozan Line to Hakone-Yumoto Station, then walk 740m (9 min) along the river to the ryokan.
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