What makes it 85% Couple-Friendly: Riverside open-air onsen, free reservable private bath, in-house massage room, kaiseki dinners, quiet lounge with river view create romantic atmosphere, short stroll to shops and Tonosawa trail.
Hakone-Yumoto Station: 740m (9 min walk)
Catch the Hakone Tozan Line for easy access to Gora, Odawara, and beyond.
Hien Falls: 360m (5 min walk)
A narrow waterfall nestled in wooded surroundings, perfect for a quick nature break.
Tip: Visit early in the morning to enjoy the calm before peak hours.
Odawara Castle: 8.7 km (15 mins drive)
A restored 15th-century castle featuring samurai exhibits and panoramic views from the top floor.
Tip: Arrive by 9am to beat the tour groups and explore the grounds in peace.
The Hakone Open-Air Museum: 4.7 km (10 mins drive)
An outdoor sculpture park showcasing modern art amidst lush hillside landscapes.
Tip: Buy tickets online to skip the weekend lines.
Hot Springs & Public Baths:
Enjoy indoor and riverside open-air onsen baths and a dry sauna at no extra charge.
Free On-site Parking:
Park your car at the property for free during your stay.
Wi-Fi in Public Areas:
Stay connected with complimentary high-speed internet in all common spaces.
Luggage Storage & Taxi Booking:
Store your bags securely and arrange local transport at the front desk without fee.
Elevator Access:
All floors are reachable by elevator for easy luggage handling.
Conference Room:
Reserve the business meeting space for gatherings; fee applies.
Massage Services:
Book a private session in the massage room; inquire at the front desk for pricing and availability.
All public areas are on a single level or accessible via elevator.

Tekraj Shrestha
開雲 is a truly wonderful hotel offering excellent facilities and a relaxing onsen experience. The atmosphere is calm and welcoming and the food is both delicious and beautifully traditional. Every detail reflects great care and hospitality. I highly recommend staying at Kaiun for an unforgettable experience.
Jesper Lindholm
Amazing, spacious twin bed room, western style. Best beds ever in a hotel. Things worth mentioning: 1. Calm and old school 2. No personal shower (issue for small kids family but not really an issue for me as it is an Onsen hotel). Great Onsen. 3. For westerners: Well made Japanese breakfast at lower tables. Same everyday. Great for some but not so good for most western children and people needi...
QuinnAnn Nguyen
Lovely staff! Our room was huge compared to ours in Tokyo (we got the beds not the futon). The highlight was the dinner and breakfast service! Out of this world
Sensor Junior
This rezession is only about the restaurant, not the hotel. I was no guest in the hotel and searched for "restaurant" and found this hotel / restaurant. When we asked at the restaurant (one floor up, through the hotel), if they have a seat, we didn't get one. We were asked to leave, because we are no hotel guests. That is no problem, but how it happened was very different. The waitress followe...
Sook Hwang
The rooms are clean and the staffs are so kind and friendly. It is right by the River and quite close (walking distance) to the bustling cafe and restaurant areas near Hakone Station. The hotel is quite old, but comes with amenities, really nice indoor onsen, and spacious rooms. We stayed in early February and it was quite cold at night. I recommend you to turn on the heater and warm up your room ...
Address: 521-4 Yumoto, Hakone, Ashigarashimo District, Kanagawa 250-0311, Japan
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From Tokyo, take the Odakyu Romancecar to Hakone-Yumoto Station, then walk 740m (9 min walk) to the ryokan along the river.
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