Handlery Union Square Hotel (couple trip)

This was our first family trip to San Francisco, and we were truly looking forward to a comfortable stay. Unfortunately, our experience fell short of the standards promised by the hotel’s own description of comfort, attention to detail, and guest satisfaction. The A/C unit would not cool below 74°F, even when set to 70°F, making the room uncomfortably warm. At 11pm, I reported the issue to Stepha...

The hotel itself was great👏 the room was clean and comfortable, and I especially loved how incredibly friendly the front desk staff were! One thing to note is that just a few blocks away, there’s an area with many homeless people that can feel unsafe. As long as you pay attention and avoid walking in that direction, it’s not a problem.

The staff was helpful for the most part. But the AC wasn’t working throughout my 4 day stay and I think it’s the same in all rooms since it’s a centralised AC. I was offered a fan if required. I also requested for a 30 minute later checkout, 11:30 instead of the regular 11am. But they said they were too busy to accommodate it. That definitely annoyed me. The prices were pretty reasonable though, c...

I had such a wonderful experience at this hotel. On the day of my arrival, I wasn’t feeling well, and even though it was before the official check-in time, the staff kindly arranged a room for me right away and even upgraded it. This thoughtful gesture allowed me to rest in time, and it truly gave me a warm first impression. Throughout my stay, every staff member I encountered was polite and profe...

Visited San Francisco Pride this year for a great time with good community. Upon arrival at this hotel we were greeted with a smile and with very professional staff. They were very welcoming and kind. They let us check into our room way earlier than other hotels would. Anytime we have a question or concern they were addressed promptly. The facilities were nice. The rooms though a little bit smalle...