Grand Hyatt San Francisco Union Square (couple trip)

Front desk service must be improved by a lot. Staff seems off and not so respectful. Bell room staff was okay. Location is super convenient The moisturizer, shampoo and conditioner are Balmain and top class. Gym is a joke , it's not organized and cluttered up

If you’re considering this hotel, I strongly suggest walking a few blocks to the Hyatt Regency on Market Street. You’ll pay about the same but receive a far better room and vastly superior service. I’ve been a loyal Hyatt customer for years, and unfortunately, this is the worst Hyatt property I’ve stayed at. Don’t expect the “Grand” Hyatt experience here. My first room had a broken fridge door, a...

Super Convenient location, just a 3-minute walk to Union Square and the tour bus access point. The room is fancy and modern, except the shower set feels more like a motel-level. There is no on-site garage, so I used the Union Square parking garage, which charged $46 per day.

I enjoyed my stay here. I came to SF for baseball game. I walked to the game (“it’s downhill”) and took the bus back ($3). I didn’t do much except sleep and read and bathe in the hotel. The hotel is nicely located near Union Park and fancy shops. It’s an easy walk to Chinatown and City Lights bookstore. I wanted to be able to get places by walking or public transportation on my very brief stay and...

Stayed at the hotel beginning of June 2025 for a business/ leisure trip for 4 nights. Rooms are spacious and well maintained, super clean and environmentally friendly. I had an issue with the safe and it was resolved within minutes. Black out blinds operated from the head of the bed are a huge bonus. My special thanks for a team of a Concierge Desk, who was the most helpful and true ambassadors o...