Hotel ZaZa Austin (couple trip)

We had a wonderful stay. The staff was great. I see a couple reviews with bad experiences with the staff and I don't get it and had to write this to disagree. We loved our room. Having coffee on each floor was really convenient in the morning. The front desk staff were all nice, the valets were all nice and had a smile for us every time. Thank you for a great stay

We had a very disappointing experience at this hotel. After a long and exhausting journey of about an hour and a half, we arrived only to discover that the hotel’s website was extremely confusing. By mistake, we had booked in Houston instead of Austin. At first, the front desk receptionist was very kind and assured us there was no problem, and that they would change the booking for us to somethin...

This hotel is absolutely fantastic! Everyone we interacted with was friendly and helpful. There is a lovely breakfast and coffee bar on each floor in the mornings too, so you don't have to go far to get exactly what you need in the morning! The valet team had our car to us in minutes every time we needed to go out. The location couldn't be better, you are surrounded by places to eat, drink, hear...

My now husband and I spent a lot of time deciding where to stay for our wedding weekend, and we couldn’t be happier with our choice!! From the moment we walked in, we knew we’d made the right decision - the staff were incredibly sweet, welcoming, and they actually surprised us with a wonderful upgrade since we were newlyweds - it was so unbelievably kind, it actually brought tears to my eyes! Our ...

My husband and I enjoyed a fantastic stay here earlier this month. When we arrived, we were given a complimentary upgrade to a suite, which was amazing. The balcony had great views of the pool as well as downtown. We loved the cookies and water/tea in the lobby each afternoon, as well as the snack and ice water left in our room each day. The best part of our stay, apart from the location, was the ...