Novotel Manchester Centre (couple trip)

Absolutely brilliant stay as always. We always stay with yourselves at this hotel as the staff are amazing and nothing ever seems to be a problem…. We were treated on arrival from Ibby who remembered us from our previous visits and he could not do enough for us. Every time we stay with yourselves he goes above and beyond to make sure we have the best stay. He creates a really friendly vibe and is ...

I enjoy the Novotel brand and the Manchester hotel was a good choice. My upgraded room was spacious with good amenities. There was a pleasant seating area, comfy bed and generous bathroom. I do like the room has a fridge and coffee machine. The bathroom shower pressure was excellent and I liked the feature glass wall. The breakfast was high quality and the selection was very good. The staff were p...

The staff were excellent - friendly, welcoming, and attentive throughout my stay. However, several issues made the experience disappointing overall. The hotel was advertised as having a sauna and steam room, which was the main reason I chose this relatively expensive option. Unfortunately, neither facility was available during my stay. This appears to be a recurring issue, with reviews dating bac...

Absolutely wonderful experience at this hotel. Staff couldn’t do enough to help make my stay comfortable. Reception staff were brilliant, especially Faris who went out of his way to help me. A real credit to the team. I stayed with work but would come back for leisure as it was such a winner. The gym was brill, unfortunately the sauna wasn’t working but to know the staff were working hard to fix i...

The service and location are really great — both exceeded my expectations! Unfortunately, the rooms have clearly seen better days and are quite worn out. While the bed sheets were clean, the rest of the room could have been much cleaner. With some renovation and better housekeeping, this place could be excellent.