Room2 Hammersmith Townhouse (couple trip)

A perfect location as a solo traveler not wanting to stay in central London. Great having access to 4 different train lines. I found the room nice and quiet apart from some very noisy upstairs neighbours. The room was the perfect size for one person and really appreciated having a fridge and kitchenette in the room. One thing that let this place down was the bathroom. The water in the shower would...

I have updated my review. My initial stay a few years ago left me feeling that the hotel was a bit unfinished and somewhat overlooked compared to the Chiswick Room2. However, after numerous visits since then, it has become my go-to hotel in London. Many of the issues have been resolved. There is now an office conveniently located just down the road for check-ins and related services, and the staff...

Had stayed in other room2s before but this was Totally different. Check in is a really clunky process and in the rain and pitch black is frankly a bit of a pain! Room was either roasting or freezing, no real in between Maybe if you hadn’t experienced other places in the chain this wouldn’t have been such a disappointment but I personally wouldn’t stay here again

For 80% of our stay here there was no warm water, so we couldn’t shower. I was trying to reach out to - by phone number (nobody picks up), by e-mail (no response), by emergency number (this number didn’t work), through booking (after long time someone responded and asked for room number, I’ve replied and never heard back from them). This is for me an insane quality of customer care. Could’ve been ...

The room was amazing... Everything what you need to feel like home. I stayed only one night and it was everything so easy and stress free.... From the check-in time to the late check-out the next day (that i called the reception of the place in advance and they extended my check-out time for an extra 2 hours), everything was superb. I really recommend this place to stay if you visit London and you...