What makes it 71% Couple-Friendly: Couples can sit together in the airy waiting hall, use Wi-Fi to organise travel, and split optional VIP fast lane, yet the centre offers no entertainment or special couple amenities.
Why 1-2 hours visit duration is ideal for couple trip: Allows time for AI pre-check, biometrics, and extras without rushing.
Use the AI Pre-examination System:
Scan and check your visa documents automatically at the kiosk.
Tip: Upload clear, legible scans to avoid manual corrections.
Submit Biometrics at Smart Windows:
Provide fingerprints and photos at high-speed biometric stations.
Tip: Keep your hands clean and follow on-screen prompts carefully.
Get Passport Photos On-site:
Use the self-service photo booth in the lobby for visa-standard pictures.
Tip: Remove glasses and use a plain white background.

Jennifer Burns
I went to submit my passport at the Centre this morning. Solomon, who was manning the reception, was very friendly and most helpful. There were lots of counters opened. Staff were friendly and polite. It took just 15 minutes and I was done! Most impressive. Superb efficient service. Thank you to all the staff at the Centre.
Rumali Sirimanne
The staff were absolutely lovely – friendly, efficient, and so helpful. The whole process was quick and easy. I arrived at the centre around 9:10 with my visa application certificate, and within just half an hour I’d paid and was ready to head off again. They took the time to clearly explain the difference between the standard and express services, which I really appreciated. Overall, such a profe...
Yi X
Since the online application system has been implemented, i.e., forms and materials submitted online and only requiring passport submission at the centre, it becomes very efficient and less crowded in the application centre. We only spent a maximum of 30 min in the centre for submitting the passport. There were more seats than people. Staff were super friendly. Considering it used to require hours...
Hatty Horscroft
most efficient visa office I've been to! all the staff I spoke to were very polite and helpful. I arrived at 11:30 with 19 ahead of me and was seen by 12:00. The process was super quick, and I only needed my online application certificate and passport. After handing in my passport, I waited around 20 minutes to process the payment at a downstairs kiosk. Can't believe I was out in just under an hou...
Simon W
When you first arrive, you need to queue at the front desk for a quick documents check and ticket number for the proper application. I arrived just before 1pm and I wasn't out until 3:30! The place was full when I arrived and I had 70 people in front of me in the queue so it took over two hours before I was finally served. I counted only 5 of 25 counters serving the queue. So the earlier you arriv...
Expect higher demand around Chinese New Year and National Day. Book online slots early or use VIP service to avoid long waits.
Explore These Activities
| Item | Cost (Approx.) |
|---|---|
| Photo booth prints for two | GBP 12 |
| Document photocopies (10 pages) | GBP 5 |
| Total Estimated | GBP 17 |
Note: All prices are indicative and may vary. Please check directly with the venue for the most accurate and up-to-date information.
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Address: 12 Old Jewry, London EC2R 8DU, UK
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