Hotel Aqua Palace (couple trip)

The internet is terrible. I didn’t expect that staying in a beautiful hotel in such an advanced country like South Korea would come with such poor Wi-Fi quality. Speeds below 30mbps for both upload and download, plus frequent disconnections—this really ruins South Korea’s reputation as a tech-forward nation! It’s honestly laughable!

Diappointed. Good location. Bad service. The room was pretty uncleaned. There were lots of dusts remained everywhere. I reserved the ocean view room with the additional price, but the window was too dirty to see the ocean view. Never succeed to contact to the front from the phone. No one picks the phone from the front. The infinity pool requires extra charge to use. No one actually explains about ...

This is the worst hotel in my life. There's mold everywhere, hair on the floor, feces in the toilet, there's no shower and the drain doesn't work, so after showering, water overflows into the room. Toilet paper and towels are paid. Gym and swimming pool are also paid. And they're rude too.. This is the first time I've seen a hotel like this. I've known the sauna was full of mold for a long time, s...

The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall fe...

Booked room with breakfast. When we turned up, we were told there would be no breakfast. The manager steadfastly refused to refund the $50 extra we had paid for breakfast, offering us $15 or use of the swimming pool. Other customers were dealt with similarly. Classic bait and switch. They gave us a couple of vouchers for morning coffee in their public cafe, but only Americanos. Even though they ha...