What makes it 63% Baby-Friendly: Babysitting service bookable via reception and stroller-friendly Queenstown Gardens 300 m away aid parents, but lack of elevator means carrying prams upstairs.
Queenstown Airport: 7.2 km (12 min drive)
Domestic connections across New Zealand; 12 min taxi to the hotel.
Queenstown Gardens: 630 m (8 min walk)
A lakeside public park ideal for a peaceful stroll and mountain views.
Tip: Visit at sunset for stunning lake reflections.
Queenstown Mall: 300 m (4 min walk)
Bustling pedestrian street with cafes, galleries, and local crafts.
Tip: Grab a flat white at Odd Saint café.
TSS Earnslaw Steamship Cruise: 550 m (7 min walk)
Heritage coal-fired steamer offering lake cruises to Walter Peak.
Tip: Book the BBQ lunch option for a farm demonstration.
Skyline Gondola & Luge: 810 m (10 min walk)
Panoramic gondola ride to Bob’s Peak with three luge tracks.
Tip: Buy a combo ticket to save on gondola and luge rides.
Free Wi-Fi:
Unlimited wireless internet in rooms and public areas.
Public Parking:
Complimentary self-parking onsite.
Gym:
24-hour fitness center to keep up your workouts.
Sauna:
Relax in the sauna after outdoor activities.
Tour Desk:
Book off-site activities and get local travel tips.
Luggage Storage:
Store your bags before check-in or after check-out.
Lobby Bar:
Enjoy New Zealand wines or cocktails by the fireplace; charges apply.
Room Service:
Order meals or snacks to your room at an extra cost.
Eco and Adventure Tours:
Arrange activities like jet boating, kayaking, or ski lessons through the tour desk for a fee.

Joanne Musumeci
Excellent accommodation. Clean rooms friendly staff perfect views and location is only 400m walk from shops and cafes. Only issue is having to climb stairs in pouring rain to get to room. Thanks to Heartland for a great stay
granny koo
For 3* accomodation; Heartlands gets extra thumbs up from us 👍👍 👍👍 We stayed in a Superior Twin Room for 3 nights, had a park outside our door. It was lovely and quiet & had views of the gondolas & 🪂 & snow capped hills, and upon stepping out on the small balcony, the town and lake as well. (will get an extra star when that ‘clingy’ shower curtain goes from over the bath , and it is turned ...
allyana flores
First time staying here because my parents stayed here before, our room was located down below close to the gym and sauna. The location is great because it’s close to town. The only downside is there is no microwave on the room and the lamp beside the bed was so dusty, not suitable if you have allergic rhinitis like me, couldn’t sleep the whole night because of it, also the headboard and chairs we...
Elwyn Rae
Great location in town. Hot pool and sauna are fantastic for a relaxing night in. Room that I had was right next to the road and offered little insulation from traffic noise. Disappointed that my suit jacket disappeared from my room (my fault for leaving in the room in after checking out, but it was never found by housekeeping). Overall, good value for money.
Yuet Yan Cheung
The hotel was convenient , only a short walk to the town where the streets and harbour front is. Also a bit further to Skyline. The view from our room was stunning, we could see the lake and the surrounding mountains. The room was quite spacious for two people (but we’re from HK , so it’s relatively spacious for us). All the staff members were super nice. Very pleasant people :).
Address: 27 Stanley Street, Queenstown 9300, New Zealand
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Take a taxi or shuttle from Queenstown Airport—about 12 min drive (7.2 km) to the hotel.
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