Vouk Hotel Suites, Penang (couple trip)

Buffet Breakfast Since the price is cheap, in terms of taste it’s considered okay… but the chef doesn’t always monitor the food. Most of the dishes run out and customers have to wait a long time for refills. The plates and bowls have stains… maybe old marks that can’t be cleaned. The hotel management should pay attention to this as hygiene is very important. Room The room smells bad… it’s clear t...

I had good experience with Vouk Hotel. I can sleep soundly during my stay. I would also want to praised their lost and found PIC, Ms Yana who had helped me post the items I left in lobby during my checkout. Keep up the good service and definitely my choice when I come again to Penang.

We truly appreciate the warm hospitality at Vouk Hotel Suite on our recent stayed. Our floor was under renovation and caused some disturbance, but once we shared our concerns, the reception quickly arranged another room for us—such thoughtful service. My roommate was also unwell, and the staff kindly provided a wheelchair and assisted us with everything we needed. Their patience and support meant...

First time in my life I’ve ever felt the need to write a review after just one night of stay. The only pros: * Staff are friendly and welcoming. * Room is spacious. * There’s actually a ramp at the side of the building for luggage and wheelchair access But the list of cons is long — and surprising for a 4-star hotel: 📛 Security concern: The lift allows access to all floors without scanning a ro...

The room was spacious and cozy. However the toilets had a distinct sewage smell which was very disturbing and did affect the quality of our stay. The rooms were not made up on our last night despite our reminder to the friendly receptionists and that made us frustrated as we needed towels. I would appreciate a better service which would make it more pleasant for everyone to stay.