Cititel Penang (couple trip)

Stayed here over the weekend with some friends. Got the std rooms initially. Was not too pleased. The staff upgraded me to the deluxe cat rooms for a fair price and I was pleased. Room looked new n comfortable. The corner rooms a slightly larger. The front office staff Barni n others were also very helpful. I usually stay at 5 star hotels. But Cititel surprised me at the price point. The locati...

We already have been to Cititel for several times. The location is perfect as most of the attractions of Georgetown are within walking distance. Rooms are extremely clean. The breakfast buffet offers a tasty and wide ranging selection of food. The staff especially at the restaurant and the reception is friendly, competent and always helpful. All that for a very good price-performance ratio.

The things that stood out most here - location and staff. It is walking distance to all the popular food places, heritage areas and popular night life streets. The service was excellent - staff members were super helpful, always smiling and so kind and friendly. The only things I feel that could be improved is the vegetarian selection and quality at breakfast. Although there were some items, the ...

⭐️⭐️⭐️⭐️⭐️ 5/5 — Amazing Stay! Hospitality at this hotel was truly superb! From the check-in process, I was already amazed by how friendly and welcoming the staff were. The room was spotless, nothing to complain about at all. I even received complimentary drinks and desserts delivered right to my room, which was such a nice surprise. The next morning during breakfast, once again the staff were i...

The location is amazing. It is in the heart of Georgetown. Rooms are well maintained and clean. The view from our room was beautiful. Their breakfast buffet was a feast. As a vegetarian, I was spoilt for choice. There was no smell of non veg food though the veg and non veg sections were together. I feel that this shows the class of a hotel. It's a luxurious stay at an affordable price.