What makes it 58% Kids-Friendly: Hotel accepts children, has elevators and free Wi-Fi; KOMTAR theme park, Upside Down Museum and malls within 5 min entertain kids, yet small rooms and uncertain extra beds cut comfort.
Penang International Airport: 18.1 km (23 mins drive)
Taxi or Grab service to the airport takes under 30 mins.
The TOP Penang Theme Park: 210 m (3 min walk)
Ride the glass-floor skywalk atop Komtar for panoramic city views.
Tip: Book your skywalk ticket online to skip the line.
Rainbow Skywalk: 240 m (3 min walk)
Experience an open-air observation deck 248 m above ground.
Tip: Bring sunglasses and a light jacket for the breeze.
Upside Down Museum: 560 m (7 min walk)
Explore rooms where furniture is fixed to the ceiling for quirky photos.
Tip: Buy tickets in advance to save waiting time.
1st Avenue Mall: 170 m (2 min walk)
Browse local brands, tech shops, and street-food stalls under one roof.
Tip: Head to the food court on the upper level for budget-friendly local dishes.
Penang Street Art: 970 m (12 min walk)
Follow the self-guided mural trail across Georgetown’s streets.
Tip: Pick up a free map at the tourist information desk in KOMTAR.
Complimentary Wi-Fi:
High-speed wireless internet access in all public areas and guest rooms.
Free Self-Parking:
Unlimited free on-site parking available for guests.
Concierge Service:
Assistance with tour bookings, restaurant reservations, and local tips.
24-Hour Front Desk:
Staff available around the clock for check-in, check-out, and inquiries.
Luggage Storage:
Store your bags before check-in or after check-out at no extra cost.
Tour and Ticket Booking:
Book local tours and attraction tickets directly at the front desk.
On-Site Laundry Service:
Laundry and dry cleaning services available for a fee.
Ironing Service:
Iron and ironing board service available upon request at an additional charge.
Bicycle Rental:
Rent a bicycle at the hotel lobby to explore George Town; fees apply.
Fax/Copying Service:
Business center services available at additional cost.
Elevator access to all floors and step-free public areas.

Chan
I had an absolutely wonderful stay at Cititel Express Penang! The location is perfect—right in the heart of the city, making it super convenient to explore shopping areas, local eateries, and attractions. The rooms are clean, modern, and very comfortable, with everything you need for a relaxing stay. The staff were exceptionally friendly and helpful, always ready to assist with a smile, which mad...
Fawwaz Mohd Nasir
Room is a bit small, but room has good soundproofing with comfortable bed. Strategically located with KOMTAR, Prangin Mall, Masjid Jamek Simpang Enam and halal eateries just around the corner. Sufficient indoor parking space, free for guests.
Jags Geet
I decided to book this hotel as it is budget friendly. Staffs are very good and accommodating. Location and everything else is good. BUT the only issue i faced in this hotel is the smell of cigarettes. This is supposed to be so called NON SMOKING hotel but the hotel management are unable to control guess smoking in their rooms. I had the most horrible experience the second night of my stay. Some i...
Pik Yee Wong
We stayed for 3 days and 2 nights to celebrate a friend's birthday and retirement. The hotel offered a reasonable price, clean and comfortable rooms, and a convenient location within walking distance of restaurants and souvenir shops. What truly stood out was the thoughtful gesture from the hotel—they prepared a simple yet charming decoration and surprised our friend with two cakes. It made her da...
Fyqa Yunus
Room: smaller than normal cititel hotel. But it worth the money pay for. The ick i got is the bed is keep on moving, i guess need to improve the bed leg (if that the correct word). View at night was nice. Refillable water station available near the hotel lift. They do provide a jar/jug. Easy for you to get your drink instead of providing only mug. They have the accessibility for wheelchair at th...
Address: 123, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Malaysia
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Take a 25 min taxi or Grab ride from Penang International Airport directly to the hotel.
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