What makes it 49% Baby-Friendly: Babies allowed and lift aids stroller use; laundry service helps with baby clothes, but no confirmed cribs and compact 14 m² rooms mean limited space—confirm equipment needs before arrival.
Note: Cititel Express Penang is 49% Baby-Friendly. You may want to consider other Baby-Friendly Hotels in Penang for a more suitable experience.
Penang International Airport: 18.1 km (23 mins drive)
Taxi from the airport to hotel takes around 23 mins.
The TOP Penang Skywalk: 210m (3 min walk)
Glass-floored skywalk 249m above George Town with panoramic views.
Tip: Book tickets online to skip the queue and visit before sunset for vibrant city lights.
Rainbow Skywalk: 240m (3 min walk)
360° circular walkway atop KOMTAR Tower offering city vistas.
Tip: Wear non-slip shoes and go early to avoid crowds.
Georgetown UNESCO Historic Site: 1.0 km (12 min walk)
Heritage zone with colonial architecture, street art, and traditional shops.
Tip: Download the self-guided heritage trail map to catch all key sights.
Complimentary Wi-Fi:
Free wireless internet in rooms and public areas.
Free Self Parking:
Onsite parking available at no extra cost.
24-Hour Front Desk:
Staff available round-the-clock for assistance.
Luggage Storage:
Store bags securely before check-in or after check-out at no extra charge.
Laundry Service:
Onsite laundry and ironing services available for a fee.
Fax/Copying Service:
Business center services at additional charge.
Elevators serve all floors. Public areas offer step-free entry.

Chan
I had an absolutely wonderful stay at Cititel Express Penang! The location is perfect—right in the heart of the city, making it super convenient to explore shopping areas, local eateries, and attractions. The rooms are clean, modern, and very comfortable, with everything you need for a relaxing stay. The staff were exceptionally friendly and helpful, always ready to assist with a smile, which mad...
Fawwaz Mohd Nasir
Room is a bit small, but room has good soundproofing with comfortable bed. Strategically located with KOMTAR, Prangin Mall, Masjid Jamek Simpang Enam and halal eateries just around the corner. Sufficient indoor parking space, free for guests.
Jags Geet
I decided to book this hotel as it is budget friendly. Staffs are very good and accommodating. Location and everything else is good. BUT the only issue i faced in this hotel is the smell of cigarettes. This is supposed to be so called NON SMOKING hotel but the hotel management are unable to control guess smoking in their rooms. I had the most horrible experience the second night of my stay. Some i...
Pik Yee Wong
We stayed for 3 days and 2 nights to celebrate a friend's birthday and retirement. The hotel offered a reasonable price, clean and comfortable rooms, and a convenient location within walking distance of restaurants and souvenir shops. What truly stood out was the thoughtful gesture from the hotel—they prepared a simple yet charming decoration and surprised our friend with two cakes. It made her da...
Fyqa Yunus
Room: smaller than normal cititel hotel. But it worth the money pay for. The ick i got is the bed is keep on moving, i guess need to improve the bed leg (if that the correct word). View at night was nice. Refillable water station available near the hotel lift. They do provide a jar/jug. Easy for you to get your drink instead of providing only mug. They have the accessibility for wheelchair at th...
Address: 123, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Malaysia
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Take a taxi from Penang International Airport (18.1 km, about 23 mins drive) directly to Cititel Express Penang.
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