What makes it 93% Kids-Friendly: On-site water park and slides, kids’ club, playground, children’s pool and board games keep 5-12 yr olds busy; Family Quadruple Room sleeps four; Bertam Souk & Water Park only 120 m for extra thrills.
Bertam Souk & Water Park: 120m (2 min walk)
Adjoining water park with wave pool, lazy river, and slides.
Tip: Arrive before 10 AM to beat the midday crowd.
Penang Golf Resort: 850m (11 min walk)
18-hole championship course set among tropical landscapes.
Tip: Book tee times on weekdays for quieter play.
Outdoor Swimming Pool:
Swim laps or lounge poolside under palm trees.
Indoor Swimming Pool:
Year-round swimming in the air-conditioned interior pool.
Health Club:
Use cardio machines and free weights any time.
Complimentary Wi-Fi:
High-speed internet throughout rooms and public areas.
Full-Service Spa:
Book massages, facials, and body treatments in a private pavilion.
Souk Water Park:
Enjoy slides, wave pool, and lazy river at the adjoining park (surcharge).
Karaoke Rooms:
Rent private singing booths by the hour (surcharge).
The hotel offers a stair-free main entrance, pool ramp, handrails in hallways, and wheelchairs on request.

Abdul Hadi
Moroccan inspired deco and really well done. Comfortable bed, nice in room dining, and good service staff. The kids and games room was a nice touch for families. Housekeeping could improve by paying more attention to details such as checking if bath soap and shampoo bottles are refilled. It was pretty unpleasant to discover empty soap bottles mid shower. Location is far (1 hr plus during peak) fro...
Myasara
The resort is really nice and the room was comfortable but the service was a bit disappointing. When I checked out, I waited for the room inspection and the staff told me everything was okay. Around 15 minutes later, they called and said there was an oil stain. Fine, I accepted it and paid. But then at 4pm they called again saying a pillow was missing. Honestly, if I really took the pillow, the b...
Adam Teoh
I stayed at Bertam Resort recently and booked the Family Room for my family. Overall, it was a wonderful and comfortable stay. The room was spacious, clean, and nicely decorated. We especially appreciated the bathtub, which was perfect for relaxing after a long day and very convenient for our kids. The beds were comfortable, and the room layout felt just right for a family. What truly made our sta...
Najihah Md
Stayed twice in Bertam and got upgraded both times! First stay, I booked a Superior King but got upgraded to a Family Quadruple. Second time, it was a last-minute booking and still got upgraded to a Deluxe Premier! This time with a bath tub 😍 Breakfast was great with plenty of choices, just make sure to come early because it gets crowded during peak season, especially on school or public holiday...
Ridhwan Zainol
One of the worst resort experiences I’ve ever had. I booked a suite at Bertam Resort & Waterpark expecting comfort and good service, but everything turned into a complete mess. First, the deco cake that was supposed to be ready upon check-in wasn’t even prepared. I had to personally remind the staff about it before they finally took action totally unacceptable for a resort that claims to offer pr...
Address: PMT 2200, Persiaran Bertam 8, 13200 Kepala Batas, Pulau Pinang, Malaysia
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From Penang International Airport, take a taxi or the hotel’s limo service—about a 45-minute drive via Jalan Sultan Azlan Shah.
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