What makes it 84% Baby-Friendly: Baby cots available on request, stroller loan and children’s meals ease care; quiet 27-30 m² rooms have fridges for milk; shallow children’s pool offers safe splash time—confirm cot in advance with hotel.
Penang International Airport: 45 min drive
Taxi or reserved transfer via concierge.
Bertam Souk & Water Park: 120m (2 min walk)
Wave pool, slides and lazy river next door.
Tip: Arrive at opening to avoid queues on weekends.
Family Karaoke Idol Fantasia: 570m (7 min walk)
Private singing booths open daily.
Tip: Book your hour early for peak-time slots.
Penang Golf Resort: 850m (11 min walk)
18-hole course set in lush greenery.
Tip: Check tee-time availability before arrival.
Outdoor swimming pool:
Swim laps or lounge poolside.
Indoor swimming pool:
Swim year-round in a climate-controlled pool.
Gym:
Access cardio machines and weights free.
Gaming area:
Play table soccer or arcade machines.
Billiards room:
Shoot pool with complimentary cues.
Wi-Fi in public areas:
Stay connected in all lobbies.
Water park:
Enjoy slides and wave pools; entry fee applies.
Spa treatments:
Book massages and facials at the Kechmara Spa for a fee.
Karaoke room:
Rent a private booth by the hour.
Valet parking:
Use valet service at extra charge.
All public areas are step-free. Elevators serve every floor. Wheelchairs and pool ramp available.

Abdul Hadi
Moroccan inspired deco and really well done. Comfortable bed, nice in room dining, and good service staff. The kids and games room was a nice touch for families. Housekeeping could improve by paying more attention to details such as checking if bath soap and shampoo bottles are refilled. It was pretty unpleasant to discover empty soap bottles mid shower. Location is far (1 hr plus during peak) fro...
Myasara
The resort is really nice and the room was comfortable but the service was a bit disappointing. When I checked out, I waited for the room inspection and the staff told me everything was okay. Around 15 minutes later, they called and said there was an oil stain. Fine, I accepted it and paid. But then at 4pm they called again saying a pillow was missing. Honestly, if I really took the pillow, the b...
Adam Teoh
I stayed at Bertam Resort recently and booked the Family Room for my family. Overall, it was a wonderful and comfortable stay. The room was spacious, clean, and nicely decorated. We especially appreciated the bathtub, which was perfect for relaxing after a long day and very convenient for our kids. The beds were comfortable, and the room layout felt just right for a family. What truly made our sta...
Najihah Md
Stayed twice in Bertam and got upgraded both times! First stay, I booked a Superior King but got upgraded to a Family Quadruple. Second time, it was a last-minute booking and still got upgraded to a Deluxe Premier! This time with a bath tub 😍 Breakfast was great with plenty of choices, just make sure to come early because it gets crowded during peak season, especially on school or public holiday...
Ridhwan Zainol
One of the worst resort experiences I’ve ever had. I booked a suite at Bertam Resort & Waterpark expecting comfort and good service, but everything turned into a complete mess. First, the deco cake that was supposed to be ready upon check-in wasn’t even prepared. I had to personally remind the staff about it before they finally took action totally unacceptable for a resort that claims to offer pr...
Address: PMT 2200, Persiaran Bertam 8, 13200 Kepala Batas, Pulau Pinang, Malaysia
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Book the resort’s airport transfer via the 24-hour front desk, or take a 45-minute taxi from Penang International Airport.
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