What makes it 89% Kids-Friendly: Children of all ages welcome; free children’s pool, kids’ menu, extra beds, and babysitting on request; 10-min walk to Jesselton Point ferries for beach and snorkel fun suits active families.
Gaya Street Sunday Market: 280m (4 min walk)
Lively weekend market with local crafts and street food stalls.
Tip: Arrive by 6:30 AM to sample fresh roti canai before crowds build.
Suria Sabah Shopping Mall: 340m (5 min walk)
Multi-level mall with shops, restaurants and a cinema.
Tip: Visit the rooftop food court for sunset city views.
Jesselton Point Ferry Terminal: 720m (9 min walk)
Departure point for island trips to Manukan and Sapi.
Tip: Book boat tickets a day in advance to secure morning slots.
Free Wi-Fi:
Complimentary high-speed internet in public areas and guest rooms.
Outdoor Swimming Pool:
Open daily; lap lanes and lounge chairs overlook the city skyline.
24-Hour Fitness Center:
Treadmills, free weights and steam room available around the clock.
Luggage Storage:
Store bags for free at the 24-hour front desk.
Concierge Service:
Ask for island tours, restaurant reservations and local tips.
Private Parking:
On-site parking available for an additional charge.
Priority Airport Pick-Up:
Arrange a private transfer at extra cost through the concierge.
Dry Cleaning:
Full-service dry cleaning with surcharge charged per item.
All public areas are step-free and served by elevators; wheelchairs available.

J. Kayren
My husband and I went for a brunch. We ordered the tarik and cappuccino, it takes 18 minutes for us to wait for the drink. And before we seated, there is no one at the service counter. My husband have to go inside the buffet area to look for somebody to serve us. When we want to order, my husband walk around to look for other waiter again to take our order. It's a bad experience for a 5 star hotel...
Rowe
Last Saturday evening, 29.11.2025 around 5.23pm I dined at Hyatt and here’s my honest review: I was served hot buns with two generous blobs of butter, which was a nice start. However, the wait for the soup of the day was quite long about 15 minutes. The oxtail soup itself was delicious and flavourful, but the rice that came with it was a bit hard. I also tried the tuna sandwich, which was unfortu...
U-arn
always has been a place of my choice. had a presentation today and prior to that decided to have a quick snackm the service was dissapointing. staff were busy entertaining and hardly responded to our requests. order one cup of tea and a bowl of fries. took 20 mins for it to come, my tea never arrived. asked for the bill none of the staff responded. i had to go personally to "plead " for the bill....
Globetrotting Eats
Stayed here for four nights and then came back after going to Sandakan for an additional night. I can say that the hotel maybe a little dated but the location is in the middle of all the action. We stayed in the Regency suite and I have status so that allowed us free breakfast in the restaurant or the lounge daily. They also have evening snacks from 1730 to 1930 daily that we took advantage of. Th...
Julia Meyer
Really nice hotel, 15 minutes from the airport (barring local traffic which we learned can be pretty bad). Rooms were nice and comfortbale. Standard rooms have no view (no windows). Location is right between waterfront and Gaya street (where lots of shops and dining options are located). There is a small parking lot, we chose to valet for 50RM for convenience but I don’t think it would have been a...
Address: 88991, Jalan Datuk Salleh Sulong, Pusat Bandar Kota Kinabalu, 88804 Kota Kinabalu, Sabah, Malaysia
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From Kota Kinabalu International Airport, take a 15–20 min taxi or Grab (approx. MYR 30–40) to the hotel on Jalan Tun Fuad Stephens, then enter via the Wisma Merdeka entrance.
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