What makes it 87% Couple-Friendly: Sea-view rooms with bathtubs, onsite spa offering Bornean massage, sunset cocktails at the pool bar and live jazz lounge create a romantic setting steps from the waterfront promenade.
Kota Kinabalu International Airport: 8.9 km (25 min drive)
25 min shuttle or taxi to hotel.
Gaya Street Sunday Market: 280m (4 min walk)
Open-air market with local crafts, street food and fresh produce.
Tip: Arrive by 7 AM to beat crowds and sample Sabah specialties.
Jesselton Point Ferry Terminal: 720m (9 min walk)
Gateway to Tunku Abdul Rahman Marine Park islands for snorkeling and beach hikes.
Tip: Book the 8 AM boat to Manukan Island for cooler midday snorkeling.
Handicraft Market: 560m (7 min walk)
Rows of stalls selling batik, pearls and wood carvings.
Tip: Haggle or buy in multiples for better deals.
Outdoor swimming pool:
Zero-entry pool deck overlooking the city.
24-hour fitness center:
Cardio machines, free weights and steam room access.
Wi-Fi:
Complimentary high-speed internet in rooms and public areas.
Luggage storage:
Store bags at the front desk before check-in or after check-out.
Private parking:
On-site self and valet parking available for a fee.
Dry cleaning and laundry:
Same-day service available at surcharge.
Buffet breakfast:
Daily international spread at Tanjung Ria Kitchen (fee applies).
Restaurant and bar:
Three outlets, including Tanjung Ria Kitchen and Mosaic Cafe; food and drinks charged separately.
Priority airport transfer:
Pre-arranged shuttle or private car service on request.
Car rentals:
Book at the concierge desk; rates vary by vehicle.
All public areas are step-free and elevators serve every floor.

J. Kayren
My husband and I went for a brunch. We ordered the tarik and cappuccino, it takes 18 minutes for us to wait for the drink. And before we seated, there is no one at the service counter. My husband have to go inside the buffet area to look for somebody to serve us. When we want to order, my husband walk around to look for other waiter again to take our order. It's a bad experience for a 5 star hotel...
Rowe
Last Saturday evening, 29.11.2025 around 5.23pm I dined at Hyatt and here’s my honest review: I was served hot buns with two generous blobs of butter, which was a nice start. However, the wait for the soup of the day was quite long about 15 minutes. The oxtail soup itself was delicious and flavourful, but the rice that came with it was a bit hard. I also tried the tuna sandwich, which was unfortu...
U-arn
always has been a place of my choice. had a presentation today and prior to that decided to have a quick snackm the service was dissapointing. staff were busy entertaining and hardly responded to our requests. order one cup of tea and a bowl of fries. took 20 mins for it to come, my tea never arrived. asked for the bill none of the staff responded. i had to go personally to "plead " for the bill....
Globetrotting Eats
Stayed here for four nights and then came back after going to Sandakan for an additional night. I can say that the hotel maybe a little dated but the location is in the middle of all the action. We stayed in the Regency suite and I have status so that allowed us free breakfast in the restaurant or the lounge daily. They also have evening snacks from 1730 to 1930 daily that we took advantage of. Th...
Julia Meyer
Really nice hotel, 15 minutes from the airport (barring local traffic which we learned can be pretty bad). Rooms were nice and comfortbale. Standard rooms have no view (no windows). Location is right between waterfront and Gaya street (where lots of shops and dining options are located). There is a small parking lot, we chose to valet for 50RM for convenience but I don’t think it would have been a...
Address: 88991, Jalan Datuk Salleh Sulong, Pusat Bandar Kota Kinabalu, 88804 Kota Kinabalu, Sabah, Malaysia
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Take the airport shuttle or taxi from Kota Kinabalu International Airport (approx. 25 min drive) directly to Jalan Sembulan; the hotel is on your right.
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