Hotel Shangri-la Kota Kinabalu (couple trip)

Good location and very nice spacious rooms with everything you need. We just needed a comfortable place to relax before taking our flight back home. This was perfect. Good service from everyone.

Shangri La Hotel is renovating and the new rooms are lovely! The staff are super friendly, helpful and efficient. Always an upbeat cheery good morning or hello from any of the staff, housekeeping, reception, restaurant etc. Enjoyed our 3 day stay and would be happy to stay again when visiting KK.

One of the best hotels for me. Great service (housekeeping) and a good variety of food (breakfast). will definitely repeat here again.

Everything about this hotel deserves a solid 4 stars at the time of writing. I like the personal touch that the housekeeping does even for such a value hotel. It’s actually a great hard product due to their recent refurbishment. I would say 70% of the room seems to have undergone refurbishment except for the bathrooms. But the whole room was spotlessly clean anyway. Air conditioning was very fres...

My family and I decided to spend a night here before flying back home on Saturday. Despite its excellent service and strategic location,I had one complaint. While my mother and I was packing our suitcases, there was a baby cockroach crawling on the floor. Later on, I found another baby cockroach on the table. This shows that the housekeeper did not clean the room properly. Also, while we were re...