Shinjuku Washington Hotel (couple trip)

Extremely Disappointing – Mold in Room & Misleading Description We booked this property based on the listing, which claimed the room was recently remodeled. However, upon arrival, we discovered visible mold in the bathroom—a serious health concern, especially since we were traveling with our 6-month-old baby. Shortly after, our baby developed a cough and eye irritation, which we strongly believe ...

It’s my second time staying here. Booked a three bed room. Size is small. The bathroom is like a porta potty with a shower. Door has a gap at the bottom. The room is super dusty despite the air purifier. I can literally see dust in the air. My allergies acted up so badly. Location is good as it connects to the station underground so you can walk they way in shade. Airport Limo bus take you straig...

Really crammed up hotel rooms and lavatories. The hotel needs renovation. You can easily hear other guest noises through the doors. Rooms become freezers during the night. Only good thing was the breakfast on the 25th floor.

room is pretty small like a closet, but about a 10 minute walk from the station! i sure got my steps in lol, and the area is still pretty crowded the lobby is super nice tho and there is a family mart inside the building by the elevators and entrance so that is pretty convenient service was great, i went to akhihabara washington hotel after and this nice lady at the counter helped me ship my lu...

Hotel has good location and “good” price for Tokyo. Rooms small but comfortable and clean. Has small bath, has laundry service and family market. Exchange money at 1 floor, not awful but now good rate. I had bad experience with staff because after flight didn’t have Internet and energy on phone. We come to hotel before check in like 10 am and asked about charge phone for check the map and use ba...