Daiwa Roynet Hotel Sapporo-Susukino (with kids)

We’ve stayed at several Daiwa Roynet hotels across Japan, but this Susukino branch was a letdown. Basic amenities like face wash weren't provided unless requested, and this wasn't communicated at check-in. One of our rooms had a cigarette smell, and the front desk staff seemed unwelcoming when we asked to store our luggage after checkout. Unlike other branches, there were no small perks like eye m...

Great location in between Susukino station and Nijo market. The rooms were big and clean (bigger than Tokyo hotels). The shower was huge! Try to avoid smoking rooms because they really smell. It was a great place to stay!

I was extremely disappointed with my recent stay. Despite booking a non-smoking room, I was placed in a smoking room with a strong cigarette odor. As someone with allergies, this was unacceptable. When I requested a room change at the front desk, I was told that non-smoking rooms were fully booked. Unfortunately, the smell made it difficult for me to sleep, even with the window open. This experien...

Great value good location and convenient. The hotel is 5 mins from airport limousine bus stop, 1 mins from subway. There are many tourist spot in the same area, the fish market, the sake museum. You can walk to odori just 10 mins. There are self services chick-in and check-out at the lobby. The personal kit available at the lobby too. The restaurant and convenient store at the 1st floor. The r...

Excellent location, great price but don't expect the best of sleeps Liked · Fantastic location, a lot of spots are walkable with an abundance of food spots and close to the seafood market. Also very near the bus stop. Our room had a good view of city, staff were friendly and the hotel was equipped with sufficient amenities. Especially loved the onsen bath bomb powders they provide in the lobby fo...