PRINCESS GARDEN HOTEL (couple trip)

Worst experience ever.! It’s okay that you refused customers request because it’s not allowed according to your policy and rules. We understand it. But i dont think that it’s necessary to say to customers that we will call police officers “if you dont come on time to take your luggage back”. How come you concerned we wouldn’t come? We put all important items into our luggages. I think the guy at...

room is very clean and great location. a good public bath in the hotel as well.

My stay here was quite disappointing. The front desk staff seemed unmotivated and not very welcoming, which made the check-in experience uncomfortable. The hotel itself feels old and could use better cleaning and maintenance. With proper staff training and some renovation, this place could improve a lot. For now, I’d recommend considering other options before booking here.

Me and my girlfriend spent a sleepless night there, checking out completely tired emotionally and physically exhausted. The reason why we couldn't sleep was because of the bed that moved in all directions at a slightest sigh. (They had the room available only with one double bed). The bed moves like crazy if someone moved just a little bit, so another person feels the slightest movement and the w...

I had a decent stay at this hotel. It probably is not the best, it is quite old and deserves modernization, but I enjoyed my stay. The room was huge compared to other hotels I've stayed in, and is well equipped. Ideal location at the heart of Nagoya. However noise isolation is very poor, and you can hear the noises from the streets quite well.