The Chapter Kyoto, a Tribute Portfolio Hotel (couple trip)

HIYORI Chapter Kyoto embodies modern Kyoto comfort—calm, stylish, and deeply relaxing. The design combines natural textures and gentle lighting, while the staff offer warm, thoughtful service. Rooms are compact but beautifully equipped, with every detail considered. The breakfast is exceptional, featuring fresh Kyoto ingredients prepared with finesse. It’s a wonderful choice for travelers who want...

We enjoyed our stay at the Chapter. The hotel acknowledged my Bonvoy status and offered an upgrade to a bigger room which we greatly appreciated. While the hotel did not have a concierge, they happily supported us with all our reservation requests. The hotel is well located near the shopping district in Kyoto.

I was really surprised how this hotel received 4 starts. The most impressive about it is a lobby. Room we were given had no windows (if you count as a "window" frosted glass panes). Nowhere to stow luggage (like literally no space for luggage). Shower of the size of the bathroom, where I had to be pinned in the corner to close the door. Sounds are carrying through the thin walls. Absolutely disapp...

My husband is an ambassador Marriott member. I was checking in prior to his arrival. The guy checking me in made an issue out of the fact that my husband wasn’t with me to receive the complementary upgrade and breakfast meals. He decided to honour the upgraded room however. Except, this was NO upgrade. We were given a room with frosted windows and a bathroom that resembled that of a small cruise s...

We want to start by saying how pleasant this hotel is. Located in a very touristy city, it’s a peaceful retreat with personalized and warm service. We stayed here for our honeymoon, and the experience was unforgettable. The entire staff was incredibly helpful and special. We can only offer praise and thanks. We highly recommend this hotel, especially Oh, Hisashi, and the rest of the team who took...