Musashino Bekkan Hakone (couple trip)

Authentic Japanese experience. Food is excellent. Great service. The hot tub experience is great, even better if it is in the winter. Only drawback is the location. It is quite a walk uphill to get to the top of the hill from the bus stop. Will come to Hakone again.

Would absolutely come back and highly recommend! Important first note: this is not a western hotel in any way, shape or form. If you come expecting a western(or even Japanese light) experience you will not enjoy yourself. However, if you are looking for an amazing Japanese room, great dinner and breakfast served in your room, and amazing hot springs, great stay.

What to say…the staff were fantastic. Very helpful, happy and hard working. They shuttled us to and from the local train station whenever we wanted. So getting around was really easy. It’s perfectly located for doing the Hakone loop. Room was immaculate and the views of the mountains/valley were amazing. 10/10. The food was fantastic. Extremely high grade sashimi. As a westerner you might need ...

This was such an amazing experience. All of the staff were so incredibly kind and helpful. I have a minor egg allergy that they were able to accommodate. We also asked for beef instead of abalone. It was very easy to reserve the private onsen which was so relaxing after a long day. Our room was cozy and clean, and the dinner and breakfast were delicious and very filling. The woman who served our m...

This was an absolutely wonderful experience for myself and my small group. The rooms were comfortable and clean with adequate amenities including in-unit wooden baths and showers. If I could rate the staff/service higher than five stars, I would do so. I cannot overstate how wonderful our staff was from the shuttle at the beginning to the shuttle at the end. The staff overseeing our room were ex...