La Vista Fujikawaguchiko (with kids)

Pros: great view if you get the right room Cons: I’m being honest here, there is a chance you’ll get discriminated service, like being led to a not so popular spot in the dining room, etc. The shuttle bus service was fine, but depending on the driver, it can be unpleasant. We used the shuttle bus twice, from and to the Kawaguchiko station. The trip from the station was very nice, the driver very k...

Really lovely hotel with great service. Some of the features are a bit old school but I liked it. The onsens are lovely and the mt Fuji view room with its private onsen is spectacular. They have a regular flexible shuttle bus to and from the city. We rented bikes in the main city and cycled around the lake with incredible views. Highly recommend!

What a resort! The mountain views and starry nights are absolutely magical. The food is delicious, with great value for money, and the whole place has a warm, welcoming atmosphere. Everyone felt like family—except for one senior lady at reception who wasn’t as friendly. But the elderly gentleman at the resort truly made our stay unforgettable. Though his English is limited, his kindness, helpful ...

We had an unforgettable stay at this hotel. The staff went above and beyond with their warm hospitality and outstanding customer service from start to finish. Our room offers breathtaking panoramic views of Mt. Fuji - truly a sight to wake up to. We especially loved the private onsens. The breakfast buffet was delicious and featured a wide variety of fresh options. Every detail was thoughtfully cu...

Due wholly to my scheduling & device issues, I could not advise of the time of my anticipated arrival; so instead of requesting the shuttle, I took the bus from the train station then walked the last 2/3 mile. However, the concierge "Steven" was fantastic. I speak no Japanese and the young lady who checked me in requested his assistance when my pocket translator was insufficient. From then on, he ...