Kasuitei Ooya (couple trip)

The Ryukan experience was a great one for me. We took a room with a private hot bath and each member of the family said it was so relaxing. The lake view is very nice. The surrounding restaurants are very versatile and the peak of our stay was the traditional breakfast which was a cultural experience for itself. Also, the hotel staff are aware of food allergies and can prepare specific breakfast ...

I had a very positive stay at this hotel. The staff were exceptionally friendly and helpful. Upon arrival, even before the official check-in time, they kindly offered to store my luggage so I could begin sightseeing right away. They also provided a complimentary shuttle to the bus terminal, which was very convenient. It is an easy walk downhill from the bus station to the hotel, but carrying lugga...

Beautiful location on the lake. Food included was plentiful to the point of gluttony. Disappointed at charging for coffee at breakfast for such an expensive hotel but then they offered a free shuttle to the station which was a lifesaver with my big bag!

Beautiful hotel right on the lake with views of mount Fuji from the roof terrace. Two sets of public baths as well as a private bath means it's easy to enjoy your onsen! Food in the hotel was very high quality and extremely plentiful - even if we had to ask for some instructions on how to cook/eat it in some cases! Staff were very friendly and helpful - one of our children had left something in th...

Highly recommend this hotel for anyone looking to stay in the Kawaguchiko area! The service felt like a five star hotel. The staff escorted us to our rooms and carried our bags. Dinner was a five course meal served directly in our rooms. They also gave us a ride to the bus/train station and gave us a little trinket when we checked out. It’s also conveniently located and has an amazing views of the...