Bonnington Hotel & Leisure Centre (couple trip)

Great hotel, with Amazing Staff! Everyone was friendly, helpful and always in a good mood. Bar was also nice, with fun bartenders. Near airport and main area..Walking distance to lots of food.

Upon first pulling up to the hotel, it looked like a dump. Cracks all over the outside walls, in the foundation of the stairs, someone smoking weed and talking to the managers on the front step and laughing. It was not pleasant. The lobby tries to look upscale with a fancy looking tea room of the side but beyond the lobby this place looks like it hasn’t been updated since the 90s. The bar and rest...

Disgusting hotel. Mold on the floor in the hallway of the 4th flokr, water damage on the ceiling, ugly aesthetic, the electrical is not up to code, the elevators feel dangerous to use, there are people using drugs outside of the hotel. Restaurant food was decent but service was awful and it felt like we were being watched constantly, and it's insanely overpriced.

This hotel is conveniently located and generally okay, but our experience was ruined by the behavior of one staff member. The male receptionist on the evening shift was consistently dismissive and arrogant from the moment we arrived. I am very careful about using the term discrimination, but the evidence was undeniable. I first thought he was just busy or having an off day when I saw him being no...

The room whilst looking good had a broken shower head, no fan in the bathroom that worked and the bath had a huge crack in the side so needs updating. The rest of the room was lovely. Breakfast was definitely the best part and worth the money, the breakfast service staff were so polite and helpful. The reception staff were shocking, booked us in wrong so we got locked out, then gave us cards for t...