Hôtel le Germain Québec (with kids)

If I could rate this hotel a 6, I would. When our trip was unexpectedly disrupted by a hospital stay, the front staff could not have been more thoughtful, empathetic and flexible. When we finally checked out, I had tears in my eyes because of their kindness. The rooms and the location are great but this personal service won them a loyal client for life.

Stayed here over the weekend of October 17-18, completely charming and a must stay in Quebec. Spacious, clean & well appointed room. The staff was incredibly helpful and kind, genuinely interested in your comfort and very quick delivery to the room if you need anything. Spring for the Harbor View, worth it! Lots of restaurants within walking distance. We stayed at Chateau Frontenac for 1 nigh...

I stayed three nights at Hotel Le Germain. The location was great. We enjoyed being in the lower town very close to the Musem of Civilization and within an easy walk of the older streets. It was easy enough to take the stairs or funicular to the upper town. There were several restaurants nearby. I didn't see any close grocery stores, but I didn't look very hard for any, either. For the hotel itse...

Overall I enjoyed our stay at Hotel Le Germain Quebec, with a few caveats. The good: The location of the hotel is safe, convenient, and walkable. The staff were responsive, helpful, and kind. As an example, there is a free coffee machine that makes lattes and cappuccinos in the lobby. The machine stopped working on one of the days and the staff offered to make us drinks from their staff machine, ...

I booked two nights for my girlfriend’s birthday, it was as good as the others Le Germain hotels we’ve stayed at. The location is perfect, the parking is easy to access and the rooms were clean and spacious. Special shout out to the blond lady at the front desk, that accommodated my late check out because we had a long drive back; she was really sweet. There was also another brunette that was also...