Hampton Inn & Suites by Hilton Quebec City Beauport (with kids)

Make sure you ask for towels refresh everyday or no one will clean your room or give you new towels by default. I think not changing the linen is ok, but towels refresh and clear the trash should be basic services.

Check in process was efficient, and rooms were clean and spacious. Breakfast was very good with lots of options. We were driving, so didn't mind that we had a variety of food within a 5 minute drive in the evening. It is roughly just under 15 minutes drive from Old Québec. We could see the Fairmont from our hotel room.

The hotel is conveniently located, and the building and rooms appear updated and modern. Unfortunately, the cleanliness and service did not meet expectations. We discovered that the soap bar in our room had visible hairs on it, suggesting it had been used and simply placed back in the box. This was concerning, as it indicated that the cleaning staff did not notice or replace it. When I brought the...

Friendly and pleasant staff who even offered our pup treats each time we walked through the front door. Our room was clean and spacious. The parking is free and the hotel is conveniently located for quick access to all of the popular tourist sites.

We had a smooth and pleasant check-in experience—the front desk staff in check in were kind and helpful. Free parking was available, which was a big plus. Our room was very clean and felt fresh, with no signs of wear or damage. The air conditioning worked well, although it was a bit noisy. As a vegetarian, I found the breakfast options quite limited and not very accommodating. Also, the check-out...