Ibis Brussels Off Grand Place (couple trip)

Well located - just one/two mins walk to grand palace. Clean and safe area. Although near to grand palace but it was quite at night. Great staff - Always with a smile & thanks for allowing us check-in earlier when the room is ready. Well equip - there is a coffee machine & tea bags provided in the room. Drinking water fountain tap located beside the reception. Good size of bathroom with hair dryer...

Our stay at the ibis Brussels off Grand Place from September 1-5 was simply outstanding, thanks to the fantastic team. Right from the moment we arrived, we were greeted with manager Christian's exceptionally bright smile and warm welcome, which set a wonderful tone for our entire trip. The front desk staff—Rosa, Esther, Ilenia, and Vitor, who worked both day and night shifts—were consistently frie...

The hotel is located in the heart of the city, making it very convenient for shopping and getting around. The room, although a bit small, was functional and comfortable. The only drawback was the poor sound insulation—closing the door made a loud noise. Breakfast was very disappointing, with very limited options and little variety. At the reception, the Belgian staff were not very friendly, but ...

Our room was small, clean and very quiet. Everyone at the hotel was lovely. You do get a brisk knock on the door at 9am, they want to do room service so if you want a lie in, put the card provided on the door handle. The location couldn't be better and very close to central station. No need for taxis here. I liked it.

It is located in a very good and central location, with an abundance of cafes, eateries, shops and the Central train station and the Grand Place within very close walking distance. I would have given more than 5 stars for the location if I could. The hotel staff are friendly and professional. I arrived much earlier than the usual check in time and requested if early check in is possible. The staf...