Hilton Brussels Grand Place (couple trip)

With friends, yesterday we had a lovely evening and dinner at Hilton central station as it was convenient for all of us to take a train later that evening! Fathy was a great hostess and we later learned she is F&B manager 😊 she made us feel at home! Very welcoming, warm and friendly lady as well as her colleague who took care of our table! We surely plan to come back 👌

The location is very good. Everything in walking distance. The room was spacious and clean. The service is not great. 2/4 days breakfast was a mess. Dirty tables and not enough refills. The iron in my room was broken. It took them 2 attempts to replace it. I tired to call roomservice or the front desk. None picked up. I go downstairs every time. In the end they had the wrong billing address even ...

I was at the Hilton hotel for an afternoon tea the winter edition on the 30 of November. This was one of my greatest experiences at a restaurant. When we entered we vers welcomed by the lovely manager Fathy. She and the whole service crew were incredibly amazing. The service was top tier. The had eye of every single client. What I loved the most was the theme based event. It’s not often that you h...

We were upgraded to a nice spacious room with good view. It was really a nice offer as we were here to celebrate birthday! Also, the breakfast buffet has nice options too. I was impressed by the energetic and friendly agent Louise at the entrance of the breakfast lounge! Her smile really made your day !

Louise made the breakfast buffet run smoothly and wonderfully. Thank you for your hospitality and efforts. The restaurant food was very good, paying attention to small details such as excellent olive oil at each table. Our room was spacious and well appointed, clean and comfortable. I like the hand held shower head and face cloths provided. There is a refrigerator, ice bucket, (ice down the hall),...