Novotel Antwerpen (with kids)

Awful hotel - late arrival from 6 hour journey - room cold and heating not working. I was so cold we slept with our coats on the bed. The hot water was fixed at a lower temperature. Although the bed linen was fresh the pillows stank and the bedsprings were prominent. The restaurant food was terrible with service to match and unhelpful rude staff. We won’t be staying again and do not recommend it!!...

We booked two rooms and spent in Antwerpen a very nice weekend with friends. We spent a nice weekend with friends in Antwerpen. The staff were nice and friendly. It is at the Port area but you can reach the center very fast. The only disadvantage is you need a car. but it is quiet in the night, the hotel is clean, the breakfast nice.

I recently had the pleasure of dining at the restaurant in Novotel Antwerp, and I just want to take a moment to highlight the exceptional service provided by one of the staff members. There is a young lady who works there, and she truly went above and beyond to make our experience memorable. She is a 20-year-old, with black hair and of Arab descent. From the moment we were seated, her warm, welcom...

You can definitely come here if you want to be upset for nothing 😊 the most racist hotel I’ve ever stayed. No service, I have to take the menu by myself. The canteen waitress was so unhappy and I feel she was blame me for that, no eye contact, no more words, just unhappy face, while she can joke and laugh with others. I wanted the ketchup for my fries but I’ve been ignored, while the white old ma...

Very Disappointing Stay – Not Worth 4 Stars I recently stayed at this hotel and had a very bad experience. The room was extremely old and poorly maintained. The carpet was dirty and had a strong, unpleasant smell. Many items in the room were broken or damaged, which made the stay even more frustrating. The bed sheets had stains and didn’t feel clean. The mattress on the main bed was clearly used...