Austria Trend Hotel Europa Wien (with kids)

Room 306 was a corner room and very spacias!! I have been to this hotel several times before. Housekeeping used to be better. Still is one of the top hotels on Vienna. Staff is friendly and location is great.

The only saving grace of the hotel is the location other than that there’s nothing great about it. Front desk manager (we think she is the manager as she is the only 1 wearing a suit. She is either brunette or black hair, middle age, always with a ponytail or her hair up n strong make up) - is racist and extremely unfriendly against Asians. She gave us attitude from day 1 and not helpful at all. S...

Old and tired hotel which definitely needs to be demolished and rebuilt. Cupboards in the room are falling apart. Carpets are worn and threadbare with bald patches in the carpet. Rooms are very noisy as street facing and no noise dampening curtains. No slippers provided and no drinking bottled water in the rooms provided and was told to drink tap water as it is safe! Rude staff at the front desk e...

The hotel was great – the reception staff were amazing and efficient. Despite arriving at 9 a.m., our room was already ready. The bathroom was spacious, and everything went smoothly throughout our stay. The location is perfect – right in the heart of Vienna, with everything within walking distance. The only thing I’d suggest is bringing your own shampoo and body wash, as the provided 2-in-1 gel ju...

Best thing with the hotel is the location. It is clean enough but a bit outdated. The feeling is not much of a full 4star. There are limited toiletries in the room. Small mini bar with limited choice. If you have a lower floor room and looking towards the main street, mind you that there will be noise until late night. I had a window that was not closing properly so the noise was even worse. The b...