Hotel Mercure Salzburg City (with kids)

Hotel was okay in terms of cleanliness but it is overpriced. The size of the bathroom is too small especially the toilet where there is no comfortable space for a person. We booked privilege double room and the difference they mentioned from double room was that minibar is free of charge. But nothing much in the minibar except for a wafers, small pringles and a beer. So the difference in price doe...

We recently stayed in this hotel and I have nothing but praise ! At the reception everyone was very friendly and helpful, the room was always clean and tea and coffee were always replenished. It was my husband’s birthday and they surprised him with some some cake and ballons in the room ! We often go on holiday during our birthdays but no one ever did anything like that. Restaurant food was good...

Room was very nice with a comfortable bed. Reception staff appeared quite abrupt and a little un interested but the restaurant staff were very welcoming. The food in the restaurant was lovely and reasonably priced. Breakfast was quite expensive at 26 euro per person so we only had breakfast once. 20 minute walk into old town but nice and safe. Overall we enjoyed our stay

Decent (not great) location, very good neighborhood. Front desk staff is OK but they could do so much better. Some easy things took lots of effort like getting that one bottle of water every day, having to come down as front desk never answered phone calls, they couldn't get hold of a simple ironing machine in the 3 days we stayed, body wash in the bathroom was empty etc. I think all of those cou...

We stayed just for one night at the beginning of our visit to Austria. The room and lobby were very clean. Front desk staff was helpful. Room size was good as well. Trip Advisor listed this hotel as having air conditioning, but it DOES NOT have air conditioning. Location was fine; about a 15-minute walk from the main pedestrian zone. Water pressure was a bit lacking. Overall, a fine stay, but noth...