Hilton Garden Inn Innsbruck Tivoli (couple trip)

Very clean hotel overall with great general facilities and most staff are fantastic (with one exception). I had an issue with my room being too hot and AC not working and initially I had to deal with the one staff member that was arrogant and very uncooperative. However, the next day, another team member was outstanding and resolved. Good hotel, clean and modern throughout, and most staff are g...

If your looking to stay in a budget inn equivalent hotel then look no further. Need a fork? You gotta pay. Need a shower that floods? You have come to the right place. We needed a fork to eat our dinner we got from the grocery store near the hotel and were told plastic forks cost 2 euros. I went to shower and the drain was clogged so the water started to go off into the floor and I was told I co...

We stayed for 3 nights, while booking first of all I compared this hotel with courtyard Marriott and Hilton garden inn is complete disappointment. Housekeeping service is below standard. On first day we used kettle and made coffee housekeeping didn't even clean the cups. According to hotel reception if you use it you should clean it. Sheets not changed. And top of it. Restaurant staff doesn't care...

It’s a very nice hotel! Definitely worth it if you’re staying in Innsbruck. It has a supermarket quite close as well, just 2 minutes away. The room was very clean and fresh. The reason it didn’t get 5 star was because the sauna upstairs didn’t work when I tried it. Perhaps you have to alert the staff or something but a sign would be nice to know how the sauna works. The gym wasn’t very big neither...

The varieties of breakfast here are quite impressive. With the unique design of the building, and its facilities, including free washer and dryer, the hotel has everything you'd need for the price. Don't forget to take photos with the building itself, the architecture is unique.