Best Western Queen Victoria Market Hotel (couple trip)

I had a wonderful stay at this hotel near Victoria Market in Melbourne. I arrived late on Saturday night, and the receptionist was incredibly welcoming and helpful, making the check-in smooth despite the hour. The housekeeping staff were also excellent, keeping the room spotless and comfortable. Highly recommend this hotel for both location and service!

After a long day at work, I arrived around 8:30 pm only to find the hotel completely closed. The door sign said to dial 1 on the intercom — I tried several times, no answer. I called the number listed, again no answer. On my fourth attempt, a sleepy voice finally picked up. I said I was trying to check in, but feeling frustrated and stranded, I told them to forget it and that I’d go elsewhere. As...

To be honest, my initial thought on arrival outside this hotel was "Oh God" because the outside of this hotel is very very understated, just a really small sign with "Best Western Logo" identifies it as a hotel. Inside I was met with a reception area that was closed ( at the time I landed). Subsequently the room was very spacious, bed very comfortable, bathroom good size, instantaneous hot water, ...

Incredible location. Felt like I was a local in Melbourne. Really quiet rooms. Unfortunately the male owner/manager of the property was very rude and dismissive on multiple occasions. I would suggest not allowing him to deal with customer interactions as it made an amazing stay a dismal affair. We chatted to the neighbouring properties on the way into and out of the accomodation who were exceptio...

I moved to this hotel after two poor nights sleep somewhere else. so the clean, comfortable, warm, well provisioned room with modern bathroom and keyboard security for each floor was a welcome respite. The staff were very helpful and friendly, and I could leave my luggage before check in and and after checkout, so I could wonder around bag free. Highly recommend.