What makes it 81% Kids-Friendly: Children welcome, kids under 11 eat free at buffet, outdoor pool for splash time, Queens Gardens and free Strand Water Park within 15 min walk entertain 4–12 yr olds.
Townsville Airport: 6.9 km (13-min drive)
Taxi takes about 13 minutes to the airport.
Townsville Railway Station: 590 m (7-min walk)
Regional and long-distance rail connections.
Maritime Museum of Townsville: 230 m (3-min walk)
Exhibits on local naval history and shipwreck artifacts.
Tip: Arrive early to explore without crowds.
The Big Townsville Sign: 260 m (4-min walk)
Iconic waterfront photo spot with city skyline views.
Tip: Visit at sunrise for softer light and fewer visitors.
Great Barrier Reef Aquarium: 360 m (5-min walk)
Interactive marine exhibits showcasing reef life.
Tip: Buy tickets online to skip the queue.
Magnetic Island Ferry Terminal: 1.7 km (5-min drive)
Departure point for day trips to Magnetic Island.
Tip: Book the earliest ferry to avoid afternoon crowds.
Saltwater pool:
Outdoor pool open from 6 am for early laps.
Wi-Fi in public areas:
Unlimited complimentary internet in lobby and pool deck.
Private parking:
Self-parking onsite at no extra cost.
24-hour front desk:
Staff available around the clock for assistance.
Luggage storage:
Store bags before check-in or after check-out.
Garden terrace:
Outdoor seating area overlooking Southbank.
Dry cleaning:
Professional service available for an additional fee.
Conference rooms:
Six meeting rooms available upon request; charges apply.
Fax/copying service:
Business center printing and copying for a fee.
Kayaking tours:
Off-site guided tours arranged through concierge.
Sailing trips:
Off-site charters available; book via reception.
Elevator provides access to all floors.

Nyree Crabb
This is not 4 star accommodation. You pay for a very tired and underwhelming room/hotel. Carpet in room had holes, bathroom was broken and cracked, room dusty, aircon noisey.We were very disappointed. Location is the best thing going for it. Considering other good options in same street, we won’t be back.
Shane Clow
Our first stay in what we thought would be a little more "Up Market" accommodation at $235 a night... So disappointed. It is defiantly central to Townsville Palmer Street. The bed is very large and comfortable. But heck the room is dead set old and in need of some proper upgrades. * Bathroom was pretty rundown, something you would find in a $75 a night back water hotel / pub room. *A/C unit sound...
Paul Smith
First time staying here, and I thought it was just okay. The staff didn't appear friendly or welcoming (they weren't rude). The room was nice and enjoyed the big bed. Was disappointed that Foxtel didn't work on the TV, so I couldn't watch the footy, as that was the only time I turned the TV on. Location is good as there are plenty of places to eat on Palmer Street, which was beneficial and came in...
Dan Neuss
Rooms are showing their age. Old yellow tiles in tiny bathroom with 1980’s curtains. Vanities are worn out with ceramic coming away and holes in the wall where the hair drier used to leave. Paint peeling from wall next to bed. TV cables hanging loose shows zero attention to detail. Positives Bed is comfortable, Staff are really nice and location is great. Rydges time to spend some money on a reva...
Anneke D
The staff are friendly and welcoming, the beds are comfortable, water pressure is great and the room felt clean. The location is excellent with pubs, restaurants and the stadium within walking distance. However the bathrooms are really dark and the place feels like things are starting to turn a bit shabby. I could hear my room-neighbours crashing around and the room smelled like fried food. This g...
Address: 23 Palmer St, South Townsville QLD 4810, Australia
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Taxi from Townsville Airport (6.9 km, 13-min drive) or a 7-min walk from Townsville Railway Station (590 m).
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