Yoyo Airport Saigon Hotel (couple trip)

I was extremely dissatisfied with my staying on 19 to 24 October, 25. The attitude of the front desk staff named Hung. He was arrogant and condescending when talking to guests about the hotel’s policy. Although I explained that when booking through the app, it clearly stated that only a passport or ID was required, and I even showed him both documents, he insisted that without showing him a pictur...

I booked this place in advance and the day we were supposed to check in, they claimed to have an electric outage and asked to switch us to their sister hotel instead. The place was also close to the airport so I thought nothing of it but once we came to the Yoyo Airport Hotel the quality of the room was so much lower than Yoko Hotel. The bathroom smelled moldy, the elevator doesn’t go up to our ro...

Meh. Budget hotel trying to be higher class. Overall okay, but one thing that drove me nuts was not being able to shut off one light above the bed without having to remove the electricity card/fob and of course removing the electricity fob shuts off the AC. What a stupid design and would recommend others to not come here specifically because of this.

⭐️⭐️⭐️⭐️⭐️ I really loved my stay at this hotel in Ho Chi Minh City! 💕 It’s very budget-friendly without compromising comfort, and the staff are absolutely amazing so polite, friendly, and always ready to help. I honestly miss this place already! The location is perfect since it’s very near Tan Son Nhat Airport, making it super accessible and convenient for travelers. The price is cheap, but the ...

HORRENDOUS CUSTOMER SERVICE. DO NOT BOOK THIS HOTEL. We arrived after an 8 hour bus journey and the unhelpful man (Ahn) had sold our room to someone else, so we were stranded in the middle of the night. We booked via booking.com and had confirmed the check in time and heard back from the hotel to say "see you at hotel". The booking was still showing as confirmed when we arrived. But when we were t...