Pan Pacific Hanoi (with kids)

Pan Pacific Hanoi was an excellent stay! The hotel impressed us with its modern, clean, and comfortable rooms, making our visit very relaxing. The staff were friendly, professional, and always ready to assist, which made the experience even more enjoyable. The location is very convenient, close to the city center and many attractions, yet peaceful enough to enjoy a quiet stay. The amenities were ...

Mrs Ninh ,David,Hung provided excellent customer service to me during my stay here. These staff members are amazing humbled individuals who are hardworking and dedicated to providing exemplary customer service to all guest. I highly recommend all family and friends to come visit and ask for these amazing people to assist them upon their visit to the hospitality section of the hotel.

Three night stay in Hanoi - Solid hotel room w/ a great shower - Amazing breakfast buffet spread - The staff was the real highlight, really kind and engaging. Viking Cruises was also using the hotel as their base which is always a good sign it’s one of the best hotels in town. Definitely recommend ✌️

A wonderful 5-star hotel near with great views of the west lake. We stayed here before our Halong Bay trip and was very impressed with the room, the service, and the views. This hotel is not very new, but it is clean and very well-maintained. Our suite is cosy and comfortable, and we got to enjoy the nice views of the lake. We also enjoyed the breakfast very much. The location of this hotel is p...

I've been only to the top Sky Bar and I was amazed by the beautiful view from there. It is wonderful and definitely worth visiting to chill out, take some good photos and even to eat. Food is not much Vietnamese, but everything I ordered was delicious. They give a handful of coconut and wasabi peanuts, which was very nice surprise.