What makes it 93% Kids-Friendly: Kids club, outdoor playground, lifeguard-supervised children’s pool and free babysitting keep ages 3-12 busy, while large twin rooms and West Lake zoo 300 m away add family fun.
Trung Tâm Khoa Học Văn Hóa Nga: 150 m (2 min walk)
Russian cultural center hosting exhibitions and events.
Tip: Check the schedule at the front desk for free performances.
Hanoi Sky Lotte Observation Deck: 160 m (2 min walk)
Panoramic city views from the top of Lotte Center.
Tip: Visit at sunset for the best photo opportunities.
Ngoc Khanh Lake Promenade: 200 m (3 min walk)
Peaceful lakeside path ideal for a morning jog or reading by the water.
Tip: Bring a book and sit on one of the benches facing the lake.
Wi-Fi in public areas:
Complimentary high-speed internet in the lobby, bar and pool area.
Outdoor swimming pool & sunbathing area:
Seasonal pool with loungers and poolside service.
Fitness center & sauna:
24-hour gym with cardio and weight machines plus a sauna.
Business center:
Computer stations, printing and fax services at no extra charge.
NCK Spa Treatments:
Individual massages and facials at the full-service spa; fee applies.
All public areas are step-free. Elevators serve every floor. Visual alarms, pool ramp and hoist are installed.

ABHINAV SINGH
The hotel offers very good facilities and the staff is polite and helpful. Breakfast was good with decent options. Rooms were spacious, neat, clean, and hygienic. The location is also convenient and easy to access. Overall, a comfortable and pleasant stay — definitely recommended.
Minh Nguyên
I love the bed cloth and linen here, soft and comfortable . Room is quite big and clean. Many furniture is a little bit old but in general it is still good though.
Tam Phan
Love the view from our room on the 10th floor. Nice pool, good service. Great room rates compared to other 5 star hotels in Hanoi. Will definitely come back!
Dave Norton
From the moment we arrived, the hotel staff made us feel incredibly welcome. When we got to our room, we were delighted to find a complimentary bottle of wine, a platter of food, and even a birthday cake, such a thoughtful touch that truly made my day. My wife and I thoroughly enjoyed our stay. We dined at the on-site restaurants and appreciated the variety and quality of the menus. The breakfast...
Aynur Jabrail
One of great hotel in Hanoi. Good breakfast with different options every day. Rooms are big, bright, and clean. The hotel has a nice pool. It's close to big malls, restaurants, and everything you may need. Nice staff.
Address: 360 P. Kim Mã, Ngọc Khánh, Ba Đình, Hà Nội 10000, Vietnam
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Take a taxi from Noi Bai International Airport (24.7 km, ~33 min drive) to the hotel.
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