Sonder RailSpur Apartments Pioneer Square (with kids)

The environment is nice. The unit is nice, but the ladder to the bed is really steep, have to hold very carefully to go up. Otherwise good, many facilities provided. However, I am not really used to a hotel without front desk or any staff onsite. You need to figure out everything, even if using online chat, they need a few minutes to get replies.

I would give 0 stars if I could. I booked a 2 night stay over 10 months ago. 4 hours before check in I received an email that the reservation had been cancelled. No call or other attempt to reach out. Just a cancellation email which left me scrambling to find a new room elsewhere. When I called and asked why I was told the property was sold out and there was nothing that can be done. Completely un...

Location is great. Price is fair. Clean and nicely appointed. However, air conditioner is ineffective consisting of a small portable air conditioner insufficient for cooling the room. The loft accessed by a ladder would be incredibly hot. Texted Sonder since there's no staff working, and never got a response.

Good location very clean. Definitely make sure that you are able to climb a steep ladder. We didn’t realize that our room was a loft bed because the main photo on the site showed a bed on a main level so we assumed that it wasn’t one of the loft rooms. I slept on the couch because I didn’t want to climb the ladder and be claustrophobic in a small sleeping area.

Parking situation sucks, park at the Butler Parking Corporation. It’s a short walk, valet and secured. The rooms are weird. Our bed was 15ft in the air at the top of a metal ladder. The site we booked on…the rooms looked nothing like the picture. Call ahead. Lockers to hold your belongings were available and free. A nice touch for a place that has zero reception. Location is great. However, wok...