Best Western Summit Inn (couple trip)

Good location for this hotel! The hotel was clean. Parking was accessible. Breakfast was good! Is from 0700-1000. The reason for the 3 start is because they do not clean your room until day 4. No body wash or soap in the room. We asked at the front desk and we were told to come back after our trip to get soap, we did and we were told that soap was not available at the time. Not even the trash. The...

Visited from Michigan to see Niagara Falls for a few days. I must say, this hotel was decent. The staff was friendly, my family’s rooms were clean, and there was even breakfast and coffee. There’s also a technology room, and indoor swimming pool with a gym. Might I suggest adding a different meat to the breakfast menu? The Turkey sausages were just awful. They were properly cooked but there were n...

The room was old and small, especially the bathroom. The sink was outside. There was a bathtub, but it couldn't hold water. When I entered the hotel, it was dimly lit and smelled moldy. The room was well-cleaned. There was a refrigerator, but no coffee maker or microwave. Eggs, turkey sausage, disgusting potatoes, sliced ​​bread, muffins, oatmeal, cereal, fruit, waffles, and yogurt. Don't expec...

I've stayed here several times in the past couple years. The room is always very clean and quiet. The staff is extremely friendly and professional. They have coffee available in the lobby at all times. Breakfast is good. Reviews of other hotels in the area suggest those establishments might be doing the bare minimum. That is not the impression I get from this establishment at all. I will keep comi...

Book the hotel. My first time staying in a Best Western but won’t be my last. It was perfect for a vacation to see the Falls with my young child. We stayed 3 nights and I absolutely have nothing bad to say about this hotel. The customer service was great, breakfast was good, fitness center/pool were all good. 10/10 experience.