The Shelburne Sonesta New York (couple trip)

This hotel must be using picture online that are old. It’s run down and not nice. Better off to stay in a basic Marriott or Hilton The toilet is up next to the vanity so you can’t move your right arm once you sit, it’s very banged up and the service was meh. Bedding is at least clean and nice

The hotel is perfectly located in a nice, safe, and convenient area. The entire staff is extremely friendly and welcoming, which made the stay pleasant. I stayed in room 1103, and overall, it was a good experience. The only downside was a strong odor near the refrigerator in one corner of the room. It wasn’t noticeable unless you were close to that area, so it didn’t affect the entire room. Since...

The hotel is nice and the staff are really helpful. The room looks as shown, though the kitchenette was missing some clutter. I really loved that it was very quiet in terms of street noise, although you could hear other guests slamming doors. The lobby downstairs has multiple seating areas and is very comfortable. There’s a place to leave your luggage, and the attendant there is very attentive and...

While our first interaction with the rude dude at check-in wasn’t great, the rest of the front desk staff more than made up for it. Every visit after check-in was met with kindness and professionalism, which completely outweighed the initial experience. The rooms are fantastic—spacious for NYC standards, cozy, clean and comfortable. We loved the suite layout, and evening the views of the Chrysler...

We had a great stay at this hotel! While the building is a bit older, everything was well maintained. The room was comfortable, the beds were super cozy, and the bathroom was perfectly functional—with excellent water pressure in the shower, which is always a bonus. The location is fantastic—within walking distance of Midtown and with great connections to the main attractions. The cleaning service...