New York Hilton Midtown (couple trip)

First, everything was great in terms of housekeeping and maintenance. The lobby area is also very nice. But boy do the rooms need a refresh, especially the bathrooms. While everything was clean, it all looked dated and was showing signs of age, even the linens. I hope Hilton will invest in this signature property soon.

I recently stayed at New York Hilton Midtown, and wow I honestly felt like a VIP even though my budget was just right for this trip! From the moment I checked in, everything exceeded my expectations. A special shoutout to Anna Jaworowski, our amazing housekeeper, for her exceptional service. She went above and beyond to make our stay comfortable — always checking in, keeping everything spotless, a...

My partner stayed here for a work trip (Monday check-in, Thursday check-out). He arrived late Monday night and the toilet was already not flushing properly. Unfortunately, the problem was never resolved during his entire stay and it remained clogged. On both Tuesday and Wednesday mornings, I called maintenance for him because he was in meetings the entire day. Each time, someone came up, but by ...

Lovely view in a fabulous corner room. Although not overly spacious it was sufficiently sized for 2 of us overnight. Sadly there wasn’t a hot tub or sauna, but the workout room was amazing. We were somehow not given washcloths in the room, but were provided a plethora of them quickly when asked. Checking in early was easy peasy and check out with a paper receipt was painless. The elevator procedur...

I recently stayed at the New York Hilton Midtown, and I want to highlight the exceptional service we received from our housekeeper, Anna Jaworowski. From the moment we arrived, Anna was incredibly attentive and welcoming, always greeting my sister and me with a warm smile. Even though we declined daily housekeeping, Anna never failed to check in with us. She consistently offered fresh towels and ...