Hyatt Centric Times Square New York (with kids)

We had a great experience at this hotel. You can not beat the location, it is so close to Times Square yet tucked away enough to get a quiet night sleep. The room was very clean, especially for a high traffic tourist location. The customer service was all very kind and helpful, parking is expensive but this is across the board in NYC so no fault of the hotel. They also had free unlimited bottled ...

Everything about our stay here was great. The room was nice, perfectly clean and had amazing heated floors in the bathroom. The location was as good as you could possibly get. This was our first stay in NYC and we think we will always be staying here on future visits!

Edit with my response to hotels reply, attempting to make me look like a problem customer instead of accepting responsibility for their bad service: First, the hotel responded, raising that I had a different name than the “Hyatt member” on the reservation. That is my husband. The reservation was in my husband’s name. My husband made the booking over the phone with Hyatt, applied the certificate a...

For our first visit to Manhattan, Hyatt Centric was the perfect location for walking and commuting around the city. From our initial check-in, to concierge and check-out, we had a pleasant stay in part to all the great staff. Ivy kept our room tidy and fresh upon each day's return. The hotel is only a several minute walk from the Times Square area and restaurants/shopping. There are three elev...

We loved our stay here! Spacious, clean rooms and a great location. Service was excellent as well! I specifically want to call out Deirdre at the front desk who was incredibly helpful to me and my wife. We came in before check in time with our four month old who was crying and needed some peace and quiet. Deirdre made it so we could get to our room early and even brought up our luggage. The next m...