Embassy Suites by Hilton Austin Central (couple trip)

I was booked for a weeklong conference in Austin with the state. Upon arrival the front seat receptionist seemed little irritated. At any rate, I was checked in and ready to relax. Location- great! There is a happy hour that is complimentary and a nice full breakfast. The room was clean but the bathroom was small and awkward. It was difficult to use the bathroom with the door closed or open. Very...

Before booking my room at Embassy Suites Central, I called to confirm that the hotel had a functioning jacuzzi. Both my husband and I suffer from back pain, and I wanted to ensure we could relax using the jets. Upon check-in, I asked again about the jacuzzi and was told it was not working. I expressed my disappointment and decided to shorten my stay from two nights to one. While searching for ano...

I think this is my first and only 1-star review. The room was spacious but the night we checked in, the floor of the bathtub was peeling and I had to wipe it down and re-fill it a few times before I was able to bathe my children because I kept finding hairs in it. The next morning we walked out to the parking lot to find our tire had been slashed in the parking lot of this hotel. Three other gues...

BF and I chose this hotel for a staycation and loved it. Only negative was all the ACL people, but that’s no fault of the hotels. Pool area was awesome, hot tub felt great and the happy hour was incredible! The room was pristine and had a slight old wood kinda smell, but it was not bad at all. Can’t complain about a reasonably-priced stay, especially during a festival weekend. Staff was super frie...

I stayed at this hotel for a conference for four days. It started off nice but then the second day the housekeeper started to skip my room. I called them two days in a row and had to tell them multiple times to come to clean the room but they ignored my request. I had a king sized bed and the pillows weren’t enough and were awful.