Manchester Marriott Hotel Piccadilly (solo trip)

Great location but toilet in our room wouldn’t flush, so we had to go down to the reception every time we needed the toilet. Reported it to the receptionist who said they would send someone but this never happened, it felt like they decided we weren’t priority as we were only there for one night. Informed the receptionist on check out but they also didn’t seem bothered.

Extremely impressed by the warm and hospitable staff member Luka. She resolved my booking issue quickly and professionally. Whilst in reception I saw the way she greeted and interacted with other guests and it's rare to see this genuine care and helpful nature. Elevating check in experience and making such a wonderful first impression on what would otherwise be any standard hotel stay.

Amazing spacious hotel with superb staff, they really took such a great care of us. Even when there was a last minute booking, the front desk staff immediately took charge, let us enjoy our room and sorted out everything in the meantime. Really kind and customer centric attitude, exceptional service. The rooms are really spacious with new equipment and of course very comfy beds. We had both dinner...

We had a fantastic stay at the Marriott Piccadilly! From the moment we arrived, the staff were welcoming and professional. The room was comfortable and the bathroom gorgeous. Raj and the team were very helpful at breakfast with nothing being too much trouble. The evening meal was also great. 😊 A truly lovely stay.

We have been staying at this hotel regularly for over a year now while our youngest attends Manchester Children’s Hospital, and every single time, Raj has gone above and beyond to make us feel so welcomed. From the moment we walk through the door at breakfast Raj greets us with the warmest welcome and a genuine smile. He always takes the time to chat with my children, making them laugh and feel at...