Mandarin Oriental Hyde Park, London (couple trip)

I used to really enjoy coming to Mandarin Oriental for afternoon tea, but a recent experience completely changed my impression. Last week, we called to make a reservation and simply wanted to clarify whether there would be a charge for our one-year-old baby. Instead of answering the question clearly, the staff member on the phone was surprisingly arrogant and dismissive. We were told there is a “...

The perfect venue for Olia and Jeremy’s wedding reception! The Mandarin Oriental Hyde Park is the definition of luxury. As a photographer, I was blown away by the opulent interiors and the breathtaking views overlooking the park - it provides a world-class backdrop for high-end wedding portraits. The service was impeccable, and the grand architecture creates an atmosphere of pure elegance. If you...

We had a wonderful stay at Mandarin Oriental Hyde Park to celebrate my wife’s birthday, and the experience was truly fantastic. Before our arrival, Selin, Gabrielle and Aneena from the guest experience team prepared a lovely birthday surprise and made us feel genuinely welcomed. Upon arrival, Rhea from the front of house team was very friendly and arranged a beautiful suite with a great view. A s...

We had the privilege to be served by Juliette and wanted to share with the management team about our experience with her. She was a delight to interact with and demonstrated professionalism, attention to details and care. We could not have asked for a better server for our first experience at the Mandarin Hotel Hyde Park for High Tea.

We loved, loved this hotel. Our junior suite was beautiful and a welcome respite at the end of a busy touring day. Housekeeping was impeccable. The staff could not have been kinder and went out of their way to be helpful and accommodating. We were traveling with a three year old and they were very sweet to her, as well. The concierge was pressed into service numerous times for dinner reservati...